Please allow me to tell you what a difference TDM Ad-Hold has made in my job. I am, and have been for eleven years, the switchboard operator for a very busy car dealership.

For the first year of my working this switchboard, I frequently had callers complaining about the music and advertising that their were hearing while waiting on hold. Of course, at that point I would have to locate one of the owners or someone in charge to deal with the angry customer.

However, the following year we started using TDM Ad-Hold services. Since using TDM Ad-Hold, I've not had any complaints regarding their services. This has made for better working conditions for me for the past ten years. Also, the owners are happy with TDM Adhold for their reliability in re-programming messages and message and message quality.

Eileen Shelton
Herzog-Meier Auto Center

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One word: WOW !!
Who would have thought that messages played while our customers were on hold would have such an effect? Certainly not me! In fact, my first response was merely that it would be nice; But what does it cost? This is the usual response from many I suppose, but I was really surprised. Not only were our customers entertained while waiting, we even found it possible to give helpful tips and even generate product interest resulting in more sales.

One drinking water system pays for our TDM billing. When we have price shoppers calling, they hear our advertised special offer and many times their shopping sprees stop here!

Needless to say, what began as a tool to keep our customers on the phone a little longer has truly become a valuable member of our sales team. TDM-AD-HOLD has helped us accomplish everything you promised us with a great deal of professionalism. I especially enjoy tailoring our scripts to meet the seasonal demands of each quarter.

In short, we keep our customers informed in an entertaining format and we stop them from shopping further before we even answer the phone personally. Who would have thought??

Thank you for persisting in your efforts in contacting us and finally persuading us to try your service. We are very pleased and would not hesitate to recommend TDM to anyone. I would encourage any of your prospective customers to get involved in the creative process and give it a try. TDM is a great company and on hold messaging really does work!!

Rick Hayter
General Manager Culligan

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We are very pleased with our Ad-Hold system. We receive positive comments from customers all the time. It has provided us with an inexpensive solution to the dead air and a positive alternative to sleepy music.

Our staff has been particularly pleased in that we can select our own music and custom the spots to accurately reflect the true nature of our Shop. We also have seasonal Changes that keep us updated and fresh and always in touch with the seasons.

I would invite anyone to call us at 503 288-6768 and ask to be placed on hold. It's a very positive experience and worthy of our specialty shop image.

Wayne T. Jackson
President Mountainshop

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I'm writing to tell you how delighted we are with the Ad-Hold program provided by your company.

As you may remember, we started Ad-Hold at our hospital in Eugene about two years ago. Then, a year ago we expanded the service to eight additional Serenity Lane clinics throughout Oregon.

So far, we haven't experienced a single problem; in terms of caller satisfaction, copy quality, production or service. Your writers, producers and technicians have been great.

You may remember that when we met I told you about an experience that I had with "message on hold" some years ago. Having spent my life in the field of advertising, I wrote my own copy, and our messages sounded like commercials. Yours don't. Your messages sound like "important information" and that's a subtle but significant difference. My clinical staff no longer feels that we are taking advantage of people in crisis, and they enthusiastically support our program.

Just thought you'd like to know that we're extremely happy with TDM and our Ad- Hold program.

Thank you, Wes. I look forward to a long and productive relationship.

Jerry Schmidt
Director of Marketing Serenity Lane

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I wanted to send you a letter stating how much we have enjoyed the "on hold" messaging service that your company provides for us.

First of all, the people at TDM, including yourself, have been a delight lo work with. From setting up our account to creating each of the on hold messages, your company has been extremely easy to work with and responsive to our requests and needs.

The on hold messages themselves have really made a great impression on our customers and given us a more professional image. I can't tell you how many positive comments we have been given on them. We have also noticed customers asking about products that we have highlighted in the messages. This has led to an increase in sales for these items. Obviously, this service has proven to be a nice return on our investment.

As you can tell, I think very highly of your company and product. Thank you for all of your help, and I always look forward to speaking to you.

Robert W. Hart
VP/CFO United Tile

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To Whom It May Concern:

I wanted to thank you for doing such a great job with our on hold messages. Now, instead of "dead air" we are able to promote not only ourselves, but we are able to make our customers aware of additional services we have to offer.

I would also like to compliment your representative, Belinda Nissen, who went out of her way (as did everyone) to make sure that we had a finished product that we were happy with. We have received nothing but compliments concerning our on hold messages. Thank you again for doing such a wonderful job.

Hugh Mount
President Mount Trailer Company

Your customers will appreciate Ad-Hold because it makes their hold time productive and  provides a new, professional image for your business. Why not capitalize on the benefits of an audience that is already interested in what your company has to offer. Learn More...